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Contact Us

Sales

Our sales staff can be reached at (805) 964-6963 from 8am-4pm Pacific Time (Monday-Friday) or by email at aceit_sales@tecolote.com. Our sales staff handles all new sales, maintenance, and support renewals.

Technical Support

UNITED STATES SUPPORT

Telephone support is available from 5am-5pm Pacific Time (Monday-Friday) at (805) 964-6963. We use an automated voice mail system to allow us to cover the support line from multiple time zones. The voice mail system is actively monitored throughout our service hours. Please leave your name and phone number. A support analyst will return your call as soon as possible. Technical support can also be reached by email at aceit_support@tecolote.com or via our online support center.

AUSTRALIA SUPPORT

For in country support, Australian customers can reach support by calling 0411 135 494, emailing aceit_support_au@tecolote.com or by using our online support center.

Training

Questions regarding training registration or on-site training can be directed to aceit_train@tecolote.com or (805) 964-6963 from 8am-4pm Pacific Time (Monday-Friday).

Consulting

ACEIT Consulting can be reached at aceit_consult@tecolote.com or (805) 964-6963. 

Locations

ACEIT SALES AND TRAINING

Tecolote Research
Software Products & Services Group 
5383 Hollister Ave., Suite 100
Santa Barbara, CA  93111-2304

Phone: (805) 964-6963

ACEIT SUPPORT

Tecolote Research
Software Products & Services Group 
5383 Hollister Ave., Suite 100
Santa Barbara, CA  93111-2304

Phone: (805) 964-6963

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Contact Us

  • ACEIT Sales

    aceit_sales@tecolote.com

    (805) 964-6963

  • ACEIT Training

    aceit_train@tecolote.com

    (805) 964-6963

  • ACEIT Technical Support

    United States

    aceit_support@tecolote.com
    (805) 964-6963
    Australia
    aceit_support_au@tecolote.com
    0411 135 494

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